For Customer
15 frequently asked questions
RapidSewa is an on-demand home services platform that connects customers with verified professionals for cleaning, kitchen assistance, laundry, and other household services.
How do I book a service?
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Select your desired service, choose your address, preferred date and time, then confirm your booking.
What payment methods do you accept?
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We accept UPI, Credit Cards, Debit Cards, Net Banking, Digital Wallets, and Cash (where available).
Is RapidSewa available in my city?
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RapidSewa is expanding across multiple cities. Enter your location in the app to check service availability in your area.
Can I schedule a service for later?
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Yes. You can either book an instant service or schedule it for a future date and time.
Is online payment secure?
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Yes. All transactions are processed through secure and trusted payment gateways with industry-standard encryption.
How do I create an account?
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Simply enter your mobile number, verify it using the OTP, and complete your profile to start booking services.
Can I cancel my booking?
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Yes. You can cancel your booking before the service starts. Cancellation charges may apply depending on the cancellation time.
Will I receive an invoice?
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Yes. A digital invoice will be available in the app after your booking is completed.
Are your service partners verified?
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Yes. Every RapidSewa partner undergoes identity verification, background checks, and professional training before joining the platform.
How can I track my service partner?
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Once your booking is confirmed, you can track your assigned partner in real time through the app.
Eligible refunds are processed according to our Refund Policy and are usually credited within 5–7 business days.
How can I contact customer support?
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You can contact us through the Help & Support section in the app or email us at support@rapidsewa.com.
What if my partner is delayed?
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You will receive live updates in the app. If the delay is significant, you may contact support for assistance.
Are there any hidden charges?
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No. All applicable charges are displayed before you confirm your booking.
For Sewa Mitra
10 frequently asked questions
How can I become a RapidSewa Partner?
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Download the RapidSewa Partner App, complete the registration process, upload the required documents, and finish the verification process.
What services does RapidSewa provide?
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RapidSewa offers Home Cleaning, Bathroom Cleaning, Kitchen Assistance, Laundry, Dish Washing, Party Cleanup, Fan Cleaning, and many more household services.
What documents are required for registration?
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You need a valid Aadhaar Card, PAN Card, Bank Account Details, and any other documents requested during registration.
What should I do before the service starts?
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Please ensure someone is available at the service location and provide access to the required area.
How do I receive booking requests?
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Once you are online, nearby booking requests will appear instantly in your Partner App with the option to accept or reject them.
Can I request the same service partner again?
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Depending on availability, you may be able to request your preferred service partner for future bookings.
When do partners receive payments?
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Earnings are credited to your wallet after successful job completion and can be withdrawn according to the payout schedule.
What if I am not satisfied with the service?
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Please report your concern through the app or contact customer support. We will review the issue and work towards a suitable resolution.
Can I choose my working area and timings?
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Yes. Partners can set their preferred work location, service radius, and online availability directly from the Partner App.
Are cleaning materials included?
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This depends on the selected service. The app will clearly mention whether cleaning supplies are included or should be provided by the customer.
RapidSewa
Kitchen Cleaning
Home Cleaning
Bathroom Cleaning
Kitchen Assistance
Laundry
Ironing & Folding
Packing or Unpacking
Fridge Cleaning