For Customer
10 frequently asked questions
How do I book a service on RapidSewa?
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Download the RapidSewa app from Google Play or App Store. Select your service, choose a time slot, and confirm your booking. A verified Sewa Mitra will arrive at your doorstep in 10 minutes.
What services does RapidSewa offer?
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RapidSewa offers 20+ home services including cleaning, dishwashing, laundry, bathroom cleaning, kitchen cleaning, dusting, mopping, fridge cleaning, packing/unpacking, fan cleaning, window cleaning, balcony cleaning, and plant care.
How quickly can a Sewa Mitra arrive?
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Most bookings get a Sewa Mitra at your doorstep within 10 minutes. For scheduled bookings, you can choose any future time slot that works for you.
Are the Sewa Mitras background verified?
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Yes! Every Sewa Mitra undergoes mandatory police verification, Aadhaar biometric checks, and identity document verification before being onboarded. Your safety is our top priority.
What are the charges for RapidSewa services?
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RapidSewa offers transparent pricing. You can view the exact cost before confirming your booking. We charge hourly with no hidden fees. Payment can be made via cash, UPI, or card after service completion.
Can I cancel or reschedule my booking?
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Absolutely! You can cancel or reschedule your booking anytime from the app. There are no penalties for cancellations made before the Sewa Mitra arrives.
Is there any video recording inside my home?
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No. RapidSewa has a strict no-recording policy inside the home. Other platforms may record videos for AI training, but we respect your privacy completely.
Do you provide service on weekends and holidays?
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Yes! RapidSewa operates 7 days a week, including weekends and public holidays. You can book services at your convenience anytime.
What if I'm not satisfied with the service?
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Customer satisfaction is our priority. If you're not happy with the service, report it in the app and our support team will address your concern within 24 hours. We also offer re-service or refund options.
Which cities is RapidSewa available in?
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RapidSewa is currently available in 12+ cities across India including Delhi, Noida, Gurgaon, Jaipur, Mumbai, Pune, Ahmedabad, Bangalore, Hyderabad, Chennai, Kolkata, and Lucknow. We are expanding to more cities soon!
For Sewa Mitra
10 frequently asked questions
How do I become a RapidSewa Sewa Mitra?
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Download the RapidSewa Sewa Mitra app, complete your profile with Aadhaar and address details, attend a quick onboarding call, and once verified, you can start accepting jobs in your area. Registration is completely free!
What documents are required for Sewa Mitra registration?
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You need to upload your Aadhaar card, PAN card (optional), a recent passport-size photo, and your bank account details for payouts. All documents are verified within 24-48 hours.
How much can I earn as a Sewa Mitra?
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Sewa Mitras earn ?15,000 to ?30,000+ per month depending on the number of jobs completed. Each job pays ?149 to ?399 based on the service type and duration. Top performers earn even more with bonuses!
When do I receive my payment?
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RapidSewa offers daily payouts! Your earnings for completed jobs are credited to your bank account every day. No waiting for weekly or monthly cycles — you get paid the very next day.
Do I need any special skills or experience?
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No special qualifications are required. Basic housekeeping and cleaning skills are helpful. We provide free training modules in the app to help you improve your skills and earn better ratings from customers.
How does job assignment work for Sewa Mitras?
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When a customer books a service, our system sends job alerts to nearby online Mitras within a 3km radius. The first Mitra to accept gets the job. You can go online/offline anytime to control your availability.
Is there any registration or training fee?
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No! RapidSewa registration is 100% free. There is no training fee, no hidden charges, and no deposit required. We never ask for money from our Sewa Mitras.
What safety measures are in place for Sewa Mitras?
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RapidSewa provides accidental and medical insurance coverage for all active Sewa Mitras. The app also has an emergency SOS button, live location sharing during jobs, and 24/7 support helpline for your safety.
Can I choose which jobs to accept?
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Yes! You have complete freedom to accept or decline any job. You can set your preferred working areas, choose service types you're comfortable with, and set your own working hours. You are your own boss!
How does the rating system work for Sewa Mitras?
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After each job, customers rate you on a 5-star scale. Higher ratings lead to more job opportunities, priority in job alerts, and bonus earnings. Maintaining a 4+ star rating is recommended for steady income.
